Some Things I Do Are
Working on developing product knowledge to ensure that sales professionals can communicate effectively and enthusiastically, building trust and confidence in customer relationships. It also ensures they can answer questions on the spot and overcome common customer objections.
Developing and implementing training to improve organizational capability, capacity, productivity, and performance to assure organizations have the leadership it will need for a successful future.
Working to provide customers with the tools and resources they need to be successful. Design focused on guiding customers through product from their initial interaction to continued usage with the end goal being to increase adoption, reduce friction, and strengthen retention.
Overseeing the implementation, distribution and management of learning management systems such as Canvas, Blackboard, Docebo and more.
Using educational theory and design models (ADDIE, SAM, Four-Door Model, etc.) to create instructional experiences which make the acquisition of knowledge more efficient, effective, and appealing.
Examining learner data to support, inform, engage and create better and more individualized learning environments.
I've Worked at These Places